TERMS AND CONDITIONS OF USE

Reyliff LLC | Effective Date: January 1, 2025 | Last Updated: May 2025

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Customer," or "Member") and Reyliff LLC, a limited liability company organized under the laws of the State of Florida, United States ("Reyliff," "we," "our," or "us"). By accessing or using our website at reyliff.shop, placing an order, creating an account, joining the Founder Club, or otherwise engaging with any Reyliff product, service, or communication channel, you agree to be bound by these Terms in their entirety.

If you do not agree to these Terms, you must immediately cease all use of our Services. Reyliff reserves the right to refuse service to any individual or entity at its sole discretion.

2. Eligibility

You must be at least 18 years of age to use our Services, create an account, or make a purchase. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract. If you are using our Services on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

3. Products and Pricing

3.1 Product Descriptions. Reyliff makes every effort to display accurate product descriptions, images, and specifications on our website. However, we do not warrant that product descriptions, colors, or other content are error-free, complete, or current. In the event of a discrepancy between the product description and the actual product, Reyliff's sole obligation is to accept a return of the unopened product in accordance with our Refund Policy.

3.2 Pricing. All prices displayed on reyliff.shop are in U.S. Dollars (USD) and are subject to change without notice. Reyliff reserves the right to modify prices at any time. The price charged for a product will be the price in effect at the time the order is placed. Prices do not include applicable taxes, shipping, or handling fees, which will be calculated and displayed at checkout.

3.3 Price Errors. In the event of a pricing error on our website, Reyliff reserves the right to cancel any orders placed at the erroneous price, even after order confirmation. We will notify affected customers and offer them the opportunity to reorder at the correct price.

4. Orders and Payment

4.1 Order Acceptance. Placing an order on reyliff.shop constitutes an offer to purchase. Reyliff reserves the right to accept or reject any order at its sole discretion, including but not limited to cases of suspected fraud, discount abuse, or violation of these Terms. An order is not confirmed until you receive an order confirmation email from Reyliff.

4.2 Payment. All payments must be made through the payment methods available at checkout, which are processed by Shopify Payments or other certified payment processors. By submitting payment information, you represent that you are authorized to use the payment method provided and that the information is accurate and complete.

4.3 Failed Payments. Reyliff is not responsible for orders that fail due to declined payment methods, insufficient funds, or payment processor errors. It is your responsibility to ensure that your payment information is current and valid.

5. Intellectual Property

5.1 Ownership. All content on reyliff.shop, including but not limited to text, graphics, logos, images, videos, product formulations, trade dress, and the Reyliff brand identity, is the exclusive property of Reyliff LLC or its licensors and is protected by United States and international intellectual property laws, including copyright, trademark, and trade secret law.

5.2 Limited License. Reyliff grants you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes only. This license does not include the right to: reproduce, distribute, modify, or create derivative works of any Reyliff content; use Reyliff's trademarks, logos, or brand elements without prior written authorization; scrape, crawl, or data-mine our website; or use our content for commercial purposes.

5.3 Trademark Protection. The name "Reyliff," the Reyliff logo, "ChocoMax," "Founder Club," and all associated product names and slogans are trademarks of Reyliff LLC. Unauthorized use of these marks is strictly prohibited and will be pursued to the fullest extent of the law.

6. Prohibited Conduct

By using our Services, you agree not to engage in any of the following prohibited activities:

6.1 Fraud and Misrepresentation. Providing false, inaccurate, or misleading information in connection with any transaction, account creation, or communication with Reyliff; using stolen or unauthorized payment methods; impersonating another person or entity.

6.2 Discount and Promotion Abuse. Creating multiple accounts to exploit promotional offers or discount codes; sharing, selling, or transferring discount codes to unauthorized parties; using discount codes in a manner inconsistent with their intended purpose; engaging in any scheme to obtain products at below-market prices through deceptive means. Violations will result in immediate account termination and cancellation of all associated discounts and memberships. (See also our Discount Abuse Policy.)

6.3 Chargeback Fraud. Filing fraudulent chargebacks or payment disputes for products that were received, used, or otherwise not eligible for a refund under our Refund Policy. Reyliff will contest all fraudulent chargebacks and may pursue legal remedies including recovery of the disputed amount, chargeback fees, and attorney's fees.

6.4 Resale and Marketplace Violations. Reselling Reyliff products on Amazon, eBay, Walmart Marketplace, or any other public marketplace without prior written authorization from Reyliff; listing Reyliff products at prices below the Minimum Advertised Price (MAP) as defined in our MAP Policy; creating unauthorized product listings that misrepresent the Reyliff brand.

6.5 Unauthorized Use of Brand Assets. Using Reyliff's trademarks, logos, product images, or marketing materials without written authorization; creating counterfeit or imitation Reyliff products; making false claims about Reyliff products or the Founder Club.

6.6 Technical Interference. Attempting to gain unauthorized access to our website, servers, or databases; introducing malware, viruses, or other malicious code; conducting denial-of-service attacks; scraping or harvesting data from our website.

7. Account Cancellation and Termination

Reyliff reserves the right to suspend or permanently terminate any customer account, without prior notice, for any violation of these Terms, including but not limited to: fraud, chargeback abuse, discount abuse, marketplace policy violations, or any conduct that Reyliff determines, in its sole discretion, to be harmful to the brand, other customers, or the business. Upon termination:

• All pending orders may be cancelled and refunded at Reyliff's discretion.
• All Founder Club memberships and associated benefits are immediately cancelled without refund.
• The terminated user is permanently banned from creating new accounts on reyliff.shop.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REYLIFF LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES, EVEN IF REYLIFF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL REYLIFF'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO REYLIFF IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

9. Disclaimer of Warranties

OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. REYLIFF DOES NOT WARRANT THAT OUR WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Individual results from using Reyliff hair care products may vary. Product descriptions and testimonials represent typical experiences and are not guarantees of specific results.

10. Indemnification

You agree to indemnify, defend, and hold harmless Reyliff LLC and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney's fees) arising out of or in connection with: your violation of these Terms; your use of our Services; your violation of any third-party rights; or your fraudulent or illegal conduct.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.

You waive any objection to the laying of venue in such courts and any claim that such courts are an inconvenient forum.

12. Dispute Resolution and Arbitration

12.1 Informal Resolution. Before initiating any formal legal proceeding, you agree to contact Reyliff at legal@reyliff.com and attempt to resolve the dispute informally. We will make good-faith efforts to resolve the dispute within 30 days.

12.2 Binding Arbitration. If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration shall take place in Miami-Dade County, Florida, or by video conference.

12.3 Class Action Waiver. YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration.

13. Changes to Terms

Reyliff reserves the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website with a new effective date. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using our Services.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Founder Membership Agreement, MAP Policy, Amazon Marketplace Policy, Brand Protection Policy, Discount Abuse Policy, and Shipping Policy, constitute the entire agreement between you and Reyliff LLC regarding your use of our Services and supersede all prior agreements, understandings, and representations.

16. Contact

For legal inquiries, please contact:

Reyliff LLC — Legal Department
Email: legal@reyliff.com
Website: reyliff.shop
WhatsApp: +1 (786) 784-9889